ShopTheRoe - Sonlet

Inventory Questions 20

• How do I add inventory in Sonlet Market?
• How do I Add New Inventory to Sonlet?
• Managing Duplicates
• Bulk Add Inventory (Video)
• Multiple Item Images

View all 20

Account Questions 16

• Is There a Waitlist for Sonlet?
• How Do I Sign Up?
• Unable to log into account
• How Do I Switch My Customer Account to a Consultant Account?
• How do I reactivate my account?

View all 16

Sold Outside of Sonlet 5

• How do I mark items Sold Outside of Sonlet?
• Can I Mark Multiple Items as Sold Outside of Sonlet?
• Specify Facebook Group
• Add to a Recent Order
• Merge Orders

Pricing Tiers 5

• What are the Pricing Tiers?
• Basic
• Pro
• Business
• How do I change my Plan?

Sonlet Parties 29

• Can I Have Customers Shop Who Are Not on Facebook? (Video)
• How do I Create a Sonlet Party? (Video)
• How do I add my items to a Party?
• Party SmartAdd
• Add to multiple Parties at once

View all 29

Image Takeout 1

• Can I download my photos out of Sonlet?

QR Codes 6

• Using QR Codes: Tutorial (Video)
• My QR Codes Are Not Printing Correctly, What Should I Do?
• Do the QR Codes Print in Order?
• Partial Sheets
• Do QR Codes Change When Items are Edited or Removed From the Listings Page?

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Manage Finances 5

• Finance Tool Tutorial Video
• How Do I Print a Profit/Loss Statement?
• How can I View my Monthly Sales for Previous Months?
• Billing History
• Money spent on Shipping labels?

Common Error Messages 4

• 413 Request Entity Too Large
• #200 Requires Extended Permissions
• Unsupported Post Request
• It looks like you were misusing this feature by going too fast

CSV file 1

• CSV Download

Customers using Sonlet 3

• I Haven't Gotten My Invoice
• I Never Received My Item
• Report Incident (Fraud)

Sonlet Payments 7

• Payment Processing and Tax Collection Options
• How to collect payments and create invoices on Sonlet
• How to collect payment for orders on Facebook
• How to collect payment when selling in a multi-consultant Party
• How to connect your bank account to Sonlet

View all 7

Facebook Posting Questions 27

• How do I Post my Items to Facebook? (Video)
• Does Sonlet Post to Event Pages?
• How do I Add the Claim Link? (Video)
• Can I Post Without a Link?
• Can I Delete Old Claim Link Messages?

View all 27

Schedule Facebook Posts 6

• How Can I Check if I Scheduled my Items to Post at the Right Time?
• Is the Scheduled Time when the Item Should Appear?
• Can I Edit the Time of a Queued Post?
• How do I Cancel Queued Posts?
• My Item Sold outside of Sonlet before it was Queued to Post, will it Post?

View all 6

Refresh Sold Comments 5

• How do I Refresh Sold Comments?
• Sold Comments Report
• Will Items with Sold Comments be Automatically Moved to Sales?
• How do I Remove Old Comments?
• How Long Does Refreshing Comments Take?

Removing Photos from Facebook 8

• Cancel Selected Listings vs. Delete Facebook Photos for Selected
• Delete Photos from Facebook (Video)
• Remove from One Group, but Leave them up in Another
• How can I Delete my Sold Items?
• Can I Schedule my Items to Delete?

View all 8

SmartPost 7

• How Do I Use SmartPost? (Video)
• SmartPost Cannot Find my Inventory
• SmartPost and Duplicates
• Create Empty Albums
• No Albums on SmartPost

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Troubleshooting 24

• Contact Support
• Can't Find Blue Facebook Login button
• How to Find Item ID's?
• What does "It looks like you were misusing this feature by going too fast" mean, and how do I fix it?
• My Facebook groups/albums aren't pulling up on Sonlet

View all 24

Facebook Doctor 1

• Facebook Doctor (Video)

Facebook Cleanup 5

• Facebook CleanUp Feature (Video)
• What is Facebook CleanUp?
• Tutorial (Video)
• "No Albums" message using Facebook CleanUp
• "Get Request" Error Message.

Connect Sonlet to Facebook 5

• How do I connect my existing Sonlet account to my Facebook login?
• How do I create a new account using my Facebook login?
• How can I use the "Login with Facebook" feature with multiple Sonlet accounts?
• How do I disconnect my Facebook login from my Sonlet account?
• Tutorial Video

Shipping Questions 24

• Shipping with Sonlet
• Editing Your Account Shipping Settings
• Shipping Plan FAQ
• How Much does a Shipping Plan Cost?
• What Printer is Compatible with Sonlet Shipping?

View all 24

Loyalty Rewards Program 3

• Loyalty Rewards (Video)
• Can I apply rewards to my customers' rewards cards for past purchases?
• Loyalty Rewards Link

Social 2

• Sonlet Social
• Social Media Marketing Tool

Tutorial Videos 2

• Tutorial Videos
• Customer Sonlet Party

Order Forward 3

• About
• Contact
• Support

Consultant Aide 3

• About Consultant Aide
• Contact Consultant Aide
• Support for Consultant Aide

LaCollage 3

• About
• Contact
• Support link

FyzzBee 3

• About
• Contact
• Support

lulawesome 0

Consultant Assistant 3

• About
• Contact
• Support

AutoAssist 3

• About
• Contact
• Support

Unicorn Swag 2

• About
• Support

Shout 3

• About
• Contact
• Support

Mobile Text Alerts 3

• About
• Support
• Support

Feature Suggestions 1

• Feature suggestions